city-tour-guide

Best 6 city
tour guide software
for small businesses
[in 2024]

Embark on a digital safari through the urban jungle with our curated list of apps for city tour guides. Like having a smart companion in your pocket, these apps will guide you and make sure you don’t miss any business. Get ready to guide like never before!

Navigating the streets and historic landmarks of a city with a group of people who may not even speak the local language can be already hard enough for any tour guide. The key to delivering memorable experiences lies in efficient organization, access to easy booking, and the ability to communicate effectively with a diverse audience. The apps we’ve selected are focussed on meeting these needs. With these apps at their disposal, city tour guides are well-equipped to give engaging and informative tours, making every excursion an unforgettable adventure for their audience.

Screenshot of vev

1. Vev

Who Is It For

Vev city tour guide software suits small to medium-sized businesses. This multifunctional software solution simplifies key tasks such as scheduling and customer management, making it a valuable tool for owners looking to improve the way they provide their services and deal with administrative work.

It really helps with client relationships and in simplifying administrative tasks that would cost a lot with many traditional systems.

Features Overview

Vev's booking system is flexible, designed to meet the needs of city tour guides. It has a complete CRM system that allows businesses in every interaction with a client, or maintaining records of their preferences and histories.

The platform provides automated reminders and notifications to keep your clients informed and engaged, reducing no-shows and ensuring smooth operations. Marketing tools within Vev help businesses promote new services or products effectively.

Vev's dashboards provide a clear view of cash flows, client data, and other critical business metrics in a user-friendly environment. The software also offers customized branding options.

Pricing

  • Free version $0 Plus version $8.99 - First month free. Pro version for enterprises: get in touch for custom pricing
  • $0 - $8.99

Website

https://vev.co

Pros

  • Automated schedule management: Saves time and reduces the risk of errors associated with manual scheduling.
  • Increased efficiency: Allows for more streamlined operations and the ability to focus on other tasks.
  • Improved client experience: Provides clients with a convenient and user-friendly booking process, enhancing satisfaction and potentially leading to repeat business.
  • Built-in CRM: Helps maintain organized customer information, facilitating better communication and customer relationship management.

Cons

  • Setup Time: May take time to set up and get started.
  • Tech Reliance: Relies on technology to manage orders.
  • Learning Required: Staff and customers may need time to learn how to use it.
Screenshot of regpack

2. Regpack

Who Is It For

Regpack offers a solution tailored for specialities, aiming to increase registration through the convenience of tools like automated installment payments. It is well-suited for users looking to simplify the registration process by providing flexible and varied payment options to meet the needs of all participants.

Features Overview

Regpack offers a comprehensive solution for managing registration processes for specialities. It provides unlimited access to projects, guests, users, and modules, all without hidden costs.

The platform includes features such as dynamic data reporting and easy website embedding, which enhance the registration experience and ensure consistency with brand identity. It supports multiple billing plans, anonymous registration, and various product types, accommodating a wide range of needs.

Additional functionalities like group registration, purchase protection, and straightforward payment cancellation options increase flexibility and security. Regpack also automates the checkout and onboarding processes and ensures timely payments with deposit options or installments.

Pricing

  • Starting at $125/month per admin.
  • $125

Website

https://www.regpacks.com/

Pros

  • Unlimited projects, guests, and users.
  • Dynamic data reporting.
  • Embedded website integration.
  • Multiple autobilling plans.
  • Dedicated support team.

Cons

  • Limited customization options.
  • Complexity in advanced feature setup.
  • Lack of integration with certain platforms.
  • Potential for system glitches.
  • Limited offline functionality.
Screenshot of bookingkit

3. bookingkit

Who Is It For

bookingkit offers an integrated booking solution suitable for city tour guides. It is designed to help manage bookings efficiently and grow businesses and is ideal for users with minimal technical skills. This platform also integrates with other softwares and centralizes use to avoid extra hussle when dealing with the online side of your business.

Features Overview

bookingkit offers a suite of tools that enhance operational efficiency for city tour guides requiring scheduling and booking capabilities. Its mobile-responsive, conversion-optimized checkout widget can be easily integrated in your website, facilitating a smooth booking process for customers.

The centralized dashboard allows for easy management of scheduling, attendee tracking, invoicing, and resource allocation. Businesses can also expand their visibility with the help of bookingkit by promoting their services on major marketing channels such as GetYourGuide and Viator.

Additionally, bookingkit supports customer engagement and encourages repeat business through customizable vouchers and coupons.

Pricing

  • Starting at $0 paying only CC processing fee of 2.3% + $.30
  • $0

Website

https://bookingkit.com/

Pros

  • Ease of scheduling new activities.
  • Seamless integration into website.
  • Effortless booking for customers.
  • Super easy setup.
  • Impressive level of customization.
  • All-inclusive feel of check-out.
  • Ability to customize emails.
  • Waivers signed within the program.
  • Efficient tracking of customer information.

Cons

  • Ignored requests to speak to managers.
  • Poor responsiveness to concerns.
  • Rude customer support representatives.
  • Potential fraudulent behavior.
  • Misrepresentation of service and product.
  • Lack of necessary functionality.
  • Negative experience with the accounting department.
Screenshot of reservio

4. Reservio

Who Is It For

Reservio offers a booking solution that simplifies the reservation process for city tour guides. It provides tools that help enhance the user experience, including promotional features to attract and engage customers. The main goal of Reservio is to simplify the reservation processes of its clients.

Features Overview

Reservio offers an intuitive solution for appointment booking and management for city tour guides, featuring a user-friendly design and a wide range of functionalities. It allows users to create, if needed, a personalized booking website and mobile app.

The platform includes a calendar view, automatic reminders and a fully-functional client management system.

Pricing

  • Free $0/month Starter $8.65/month Standard $16.22/month Pro $32.45/month
  • $0 - $32.45

Website

https://www.reservio.com/

Pros

  • User-friendly interface.
  • Clean and organized UI.
  • Well-designed app with good UX.
  • Simplicity combined with powerful functionality.
  • Excellent customer service with readiness to help.
  • Negotiation options for discounts.
  • Suitable for various purposes including event management and pandemic rule compliance.

Cons

  • Limited features for WordPress users.
  • Lack of features for reserving the entire week.
  • Challenges with visibility for clients searching for the club on the app.
  • Unresponsive customer support.
  • Unresolved glitches with email reminders.
Screenshot of trekksoft

5. Trekksoft

Who Is It For

TrekkSoft is designed for city tour guides. Its aim is to help with booking, payment, and marketing processes. It's a great choice for city tour guides wanting to enhance their online presence with a branded website, and efficiently manage schedules and resources.

Features Overview

TrekkSoft offers customizable booking forms and automated confirmation emails. The software’s robust integration capabilities extend to various marketing tools to improve visibility and boost conversions.

Additionally, real-time reporting equips operators with actionable insights, while the mobile apps ensure management flexibility on the move. For city tour guides, TrekkSoft’s website builder and resource management functionalities are other key features.

Pricing

  • Commission Model $0/month Accelerate $126.54/month Ultimate $253.08/month
  • $0 - $253.08

Website

https://www.trekksoft.com/

Pros

  • Very user-friendly product, complemented by excellent support team assistance.
  • Easy to use, with great customer service and quick responses.
  • Strong focus on API functionality appreciated by most partners, demonstrating commitment to offering the best booking system.
  • Simple interface with good value for the price, leading to satisfactory experiences and potential recommendations to others.

Cons

  • Weakness in itinerary description.
  • Poor customer support experience, with issues not promptly addressed and requiring follow-up.
  • Occasional problems with booking notifications via email, possibly due to connectivity issues.
Screenshot of b-kun

6. Bókun

Who Is It For

Bókun is designed for city tour guides seeking a way to bring their business online. Ideal for those lacking a technical background, it enables quick website setup and easy online booking management, catering well to businesses eager to expand their digital presence efficiently.

Features Overview

Bókun stands out in the city tour guide sector with its ease of use and feature set, all available at an attractive price point via the Bókun PRO subscription. Its One-Click Website feature allows for quick online presence setup, while the marketplace fosters collaboration and expands reach.

Online sales are done through an intuitive platform. Product management is effortless, ensuring that all activities and tours are easily organized. Additionally, Bókun provides insightful reports and data, aiding in strategic decision-making.

Pricing

  • Free $0/month PRO $49/month
  • $0 - $49

Website

https://www.bokun.io/

Pros

  • User-friendly interface and affordability make Bokun accessible to businesses of all sizes.
  • Responsive customer support and integration capabilities enhance user experience and collaboration with other apps and OTA bookings.
  • Bokun's support team offers helpful guidance in resolving issues.

Cons

  • Occasional downtime and API issues disrupt operations, and the checkout widget may not perform as well as competitors'.
  • Timing of feature releases during low booking periods may not align with optimal business conditions.

Essential Features in City Tour Guide Software

When choosing the ideal city tour guide software, look for a system that is not only flexible but also comprehensively caters to your needs. An excellent platform should include a complete CRM to keep track of every client's preferences and history, ensuring personalized service. Automated reminders and notifications are key to keeping your clients up-to-date and engaged, minimizing missed appointments. Additionally, robust marketing tools to show what you offer and a way to clearly see your financial and operational data are essential. These features keep your business organized and your clients satisfied, making them the base of any effective city tour guide software.

Why You Should Consider City Tour Guide Software

Incorporating city tour guide software into your business is an essential step towards optimization and growth. The right software not only makes operations easier but also significantly improves client satisfaction. With features like automated communications, you can reduce no-shows and keep your customers informed and engaged. A dedicated CRM and customizable branding elevate your service to a more personal and professional level. Ultimately, city tour guide software is designed to boost your efficiency and help your business thrive in a competitive market by keeping your work smooth and your clients happy.

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